Shipping Policy

Body Care by Mallika sells live online classes, recorded courses and memberships from Burdwan (Bardhaman), West Bengal, India. We do not ship physical goods, so there is no courier, no packing, and no shipping charge.

What you receive

• Live demo classes and seminars. After a confirmed booking or a verified payment, you receive a confirmation on this website. The joining link is sent on WhatsApp to the number you gave, and can also be opened from the confirmation page once it is set. Delivery is digital — you join from your phone or computer.
• Courses. Access is unlocked on the entitled account as soon as our server records a verified payment. You watch in the browser; nothing is posted.
• Memberships. Recurring access for the billing period shown at checkout, again through your account, not a parcel.

Delivery time

• Paid digital access (courses and memberships): usually within a few minutes of payment confirmation. If a tab is closed, the order status page and your account still show what was granted.
• Live class joining details: as soon as the sitting’s link is ready — often immediately, and always in time for the class you booked. A class booked well in advance may receive the link closer to the start time.
• International customers: the same digital delivery. There is no customs clearance and no extra shipping cost.

Failed or missing delivery

If access or a joining message does not arrive, write to contact@bodycareglobal.com or use the contact form with your order email. We will restore access or resend the joining details. Refunds, when they apply, follow the Cancellation and Refund Policy.

No shipping address

Checkout does not collect a postal address for delivery. The studio address above is where the business operates, not a warehouse that posts products.