Cancellation and Refund Policy

This policy explains how to cancel a booking or subscription with Body Care by Mallika, and when money paid on https://bodycareglobal.com comes back. Refunding a payment and cancelling access are separate: a refund moves money; a cancelled registration or revoked entitlement is what frees a seat or a course. Ask for both if that is what you mean.

Write to contact@bodycareglobal.com or use the contact form with your order email and, if you have it, the order id. We refund to the original payment method when the gateway allows it.

How to cancel

• Account holders: sign in and use your dashboard to cancel a membership before the next renewal, or write to us to cancel a booking.
• Without an account (some free demo or seminar paths): email contact@bodycareglobal.com from the address you used, naming the class and sitting.

Free demo classes and free seminars

There is no payment to refund. You can cancel a booking so the seat returns to the sitting. Repeat no-shows may be refused a later free seat.

Paid seminars and paid demo classes

• Full refund if you cancel at least 48 hours before the sitting you booked, and you have not already attended.
• No refund once the sitting has started, except where we cancel the class or a consumer-protection rule requires it.
• If we cancel, you get a refund or a move to another sitting — your choice when both are possible.

Courses

Digital courses: ask within 7 days of purchase if you have not substantially started the curriculum (as a rule of thumb, not finished more than a small first portion of the lessons). After that, or after the access window you bought has been heavily used, we treat the purchase as consumed. We can still revoke access without a refund if the licence is abused.

Memberships

Cancel to stop the next renewal. The current paid period is not usually refunded pro-rata. If a charge happened in error (duplicate capture, a plan you already cancelled in time), write to us and we will reverse it.

How long a refund takes

Once we approve a refund, the payment gateway and your bank complete it — typically 5–7 working days, sometimes longer depending on the method. Indian consumer-protection rules for e-commerce still apply where they are mandatory.